We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Free shipping will be shipped by China Post/HongKong Post air mail. Some items can be delivered by EMS/DHL/UPS/TNT/FedEx within 3-9 working days, but you need to pay the extra shipping cost. Please contact us first before placing order.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive. For dropshipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-50 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Please take note that buyer is responsible for all return postage.
Too big size. Unsuitable because of this
It doesn’t work as promised, it takes a lot of effort to put on so that it stays, and even then it will come off your shoes too easily. It’s basically useless.
The parcel went a month to Samara. The track was not tracked because several parcels were packed in one package, and the track number was not told to me. The new track number was tracked, but what inside I did not know. The description corresponds. They look impressive. Only one is not thought out-if you need to use twice, then after folding for the first time-both sides will be dirty. The second time to use will not work. It is necessary to clean after each time. At least on the street in the snow (if it is). In the rest everything is great! I recommend!
Good, large size to fit shoe fully
20 days to Moscow. As in the picture, snap normally.
Instead of the shoe came a sharpener for the knife. It's already two times a dispute, but the store closes it every time... Highly recommend not
Funny things. It is difficult to straighten out, but they cope with their task.
When walking, clicks the same plastic profile as the shoe covers. No cover included. In practice, I have not yet checked.
Useless does not really work useless expense
Delivery to Moscow in 10 days. The description corresponds. Easy to dress up, but walking is not convenient, click and slide. Unscrew after removal is also not easy. Sewn qualitatively.
great fit ok