We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Free shipping will be shipped by China Post/HongKong Post air mail. Some items can be delivered by EMS/DHL/UPS/TNT/FedEx within 3-9 working days, but you need to pay the extra shipping cost. Please contact us first before placing order.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive. For dropshipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-50 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Please take note that buyer is responsible for all return postage.
Fast shipping and awsome product.Seller co operated with us.
I'm happy with the price/quality relation. I bought it for work, so it is pretty useful here.
item arrived early than expected, the earphones are charging at the moment, will test quality later but packaging arrived in good condition.
Great product, recommend and store and headphones
Nice product fast delivery
Fast delivery and very good according to the price.
Delivery corresponds to the declared. Everything works. The question is whether it will suit you anatomically in the ear. Quality corresponds to the price.
Waited a long, almost a month. But it was worth it.
The earphone connected via bluetooth without problems. In the ear holds well. Very light earpiece. Sound normal music you can listen. the earphone is good i'm happy.
Everything is fine, short delivery through the "mist". Extra earpiece-with rubber wire that sticks to the neck. The headset itself is not bad, good audibility. To iphone 7 connected instantly. I did not want to connect to nokia with windows mobile at all.
Very good, purchase is happy. The sound is clear. I advise you. I did not communicate with the store.
Concerning the phone-no problems, but the player does not catch at all, so the scope is narrow. For these reasons and choose.
Thanks to the store. Promptly, the quality is factory, good. I recommend.
A little tired ear, but in general a good headset.
Well, to say the headphones are super. delivery super fast delivered courier. the goods are satisfied. thanks to the store.