Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Free shipping will be shipped by China Post/HongKong Post air mail. Some items can be delivered by EMS/DHL/UPS/TNT/FedEx within 3-9 working days, but you need to pay the extra shipping cost. Please contact us first before placing order.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Wholesale and dropshipping
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
For dropshipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-50 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- you do not receive them within the guaranteed time (60 days not including 2-5 day processing)
- you receive the wrong item
- you do not want the product you’ve received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside the control of topbargainsshop.com (e.g. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topbargainsshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on contact us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Please take note that buyer is responsible for all return postage.
Ideal size, and good material arrive super fast thanks recommended
Fast delivery. Fabric slightly sweet but pleasant.
Excellent soft T-shirt, odorless. On the size 46/48 took XL and did not lose. Very happy with the purchase. Seller recommend!
Very pleasant to the body material, even synthetic. Drawing sticker. I took on my height 153 cm. Size S. Excellent, what you need. the goods within two weeks.
The seams are neat, the drawings are excellent, the material is pleasant to the body, it is better to wear them in a hot summer, will cool. In size corresponds. Seller advise
It's the second shirt you bought in this store, the fabric is soft and stretch very well, I recommend.
T-shirt came quite quickly-in just two weeks. The lines are even, the threads do not stick out anywhere. Synthetics, of course, but pleasant to the touch. The quality of the print is excellent. The camera does not transmit colors correctly, the print itself is brighter and the colors are more saturated than in the photo. Because I love the oversize, on the parameters 89-64-89 took the size L, sits just like an oversize. Thank you to the store for the good goods!
Excellent Product very good quality, soft fabric and good size super recommended
Size L is actually size XL but no matter I will give it gift as it is of excellent quality and I will order again in size plus girl
I like the fabric very much, cotton, size m is large. But it's a gift. I'll tell you if they're not too full, ask for a size less. Same as the picture. For being first purchase. I like it very much. And besides, I'm fast. In about 2 weeks. When I had a date of almost 1 month.
Fast delivery, but synthetics, on the OG 102 cm XL just right
Good thank you
Arrived in 27 days in chile second time I buy is precious recommended 100%
Same as the photo, skinny gender special for summer. Very comfortable.
Very good, it took 10 days to reach my house, the fabric is exquisite for these dates, very happy, they are large sizes so keep an eye