Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Free shipping will be shipped by China Post/HongKong Post air mail. Some items can be delivered by EMS/DHL/UPS/TNT/FedEx within 3-9 working days, but you need to pay the extra shipping cost. Please contact us first before placing order.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Wholesale and dropshipping
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
For dropshipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-50 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- you do not receive them within the guaranteed time (60 days not including 2-5 day processing)
- you receive the wrong item
- you do not want the product you’ve received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside the control of topbargainsshop.com (e.g. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topbargainsshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Please take note that buyer is responsible for all return postage.
Normal city of Jacoti kangaroo, at the same time, 187, on a city map The woven Z jacoia is made up of thin, beelsh leththavariant, ale priemna to the Thile. For the delivery to my uncle, Poki shcho nišvidsha Z usikh posilok, shcho suede on the aliku, I came to the the
All right, maybe very fine tissue, I hope it works out. It looks good.
Well arrived in 11 days, mequeda. Well xl weight 74kg
Fast and for once the size suits me Taken 3xl On the other hand very fine to see washing Pretty
seems to be good value for money , for sure not the high end but for this price good enough , this was a test sample order as we might order 50 for a company team event later
Superb meterial and I love it. it feels so good to wear it and the quality of the meterial speaks volumes. a great product and very reasonable to the money. Well recommended product and store. it took over 3 weeks to arrive though but the tracking was accurate can't blame the seller because Vancouver climate changes very minute. must buy next time too.
OK, size fits
Very fast the jacket looks very good and very good in size.
Thank you very much to the store, the goods came earlier, packed well, very fashionable jacket, pleasant to the touch, the size approached. With the seller talked, the seller is very polite, competent, attentive, advised the size to take more (height 170, weight 100) and that's the size I sent. Product and seller recommend!
If you use an L or xl Order 3XL Very fast, Satisfied
Thank you all came up, pleasant to the body the quality is excellent. I recommend the store, he threw off his size gave me the size, I recommend!
It is received ok, matches what described in the publication, it is very thin the material but heats it well, thanks, hopefully see quality and durability in the first wash
Sent fast, delivery fast. The fabric is thin, cool summer evening is the most. Height 180, weight 78
exactly as the photo very beautiful and excellent quality very satisfied. recommended product
Good product, good finishes, very exact size.
3xl worked well for 180cm 74kg. somewhat thin, but very comfortable. metal zipper is a plus
Delivery fast, approached in size, the material is thin
At size 54 (183/95) 3XL came very well. The quality of the material and sewing corresponds to the declared. Seller recommend.
Delivery on a lame turtle! Changed to another address and eventually delivered to the third, later declared terms! Change your shipping!
Perfect product, like the description, store.