We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Free shipping will be shipped by China Post/HongKong Post air mail. Some items can be delivered by EMS/DHL/UPS/TNT/FedEx within 3-9 working days, but you need to pay the extra shipping cost. Please contact us first before placing order.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive. For dropshipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-50 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Please take note that buyer is responsible for all return postage.
Love the products it could be a bit mor light weight and when you press the close button it should also retract to its original size
Everything is fine Umbrella flew in s-pb a little more than 2 weeks
In the urals delivered in 33 days. Looks good. Did not measure the size, but compared to the old-just huge. People five in case of hiding can :)
The umbrella looks the same as in the photo. Big. Pretty heavy compared to my previous one. Opens and closes gently. This is the rainy season. I will test and then i will add a tip. Delivery is fast. Packed well. Seller recommend.
Really big I like it
The product corresponds to the description. Came fast enough.
Super fast shipping to my country, happy with it is very wide, it weighs a little but for what i need it is ideal. Thank you i recommend
Apparently is a good Umbrella. After a time use back to say if is really good.
Beautiful and good.
Good quality and faster shipping by the store. Umbrella is as described and it is very wide too. I recommend the product. It met my expectation.
Came with the marriage. Part of the money the store returned.
Fast shipping. umbrella strong.
Umbrella with a cover in riga came for a month. Umbrella is large, automatic, i think that yellow strips in cloudy weather glow, which is safety for a pedestrian. The umbrella is completely placed in the cover, and if during the rain you go to transport, shop or office, the water from it does not flow, but absorbs, even if it is put in a bag. But check in the move, i will write after the shower, they are often with us. Thanks to the store for the gifts: two keychains.